Shipping policy

At Genolisun Shop, we aim to provide a smooth, dependable, and efficient shipping experience from the moment you place your order to the moment it arrives at your door. Please review the details below to understand how we process and deliver your items.

Shipping Method & Costs

Shipping Countries: Free Shipping to U.S. Domestic Only, No minimum spend required.
Shipping Cost: Always free on all orders within the United States
Currency: All product prices and transactions are processed in U.S. Dollars (USD)

SHIPPING CARRIER: We ship via USPS, UniUni and DHL. The carrier is selected based on your destination and package weight.

Order Processing & Delivery Timeline

Processing Time:
All orders are prepared and packaged within 3–6 business days after your purchase is placed.

Transit Time:
Once your order ships, it typically arrives within 9–16 business days, depending on your location.

Total Delivery Time:
You can expect your complete delivery timeframe to fall between 12–22 business days from the date of purchase.

Order Cut-Off Time:
Orders placed after 4:00 PM (EST) will begin processing the following business day.

Shipping Area

Genolisun Shop currently ships exclusively within the United States.
We do not offer international shipping at this time.

Order Tracking

Once your order has shipped, you will receive a confirmation email that includes your tracking number.
Please allow up to 48 hours for tracking details to update in the carrier’s system.

Customer Support

If you have any questions regarding your shipment, tracking, or our shipping policies, our customer support team is ready to assist you.

Business Name: Genolisun Shop
Physical Address: 3914 Lincoln Rd, Las Vegas, NV 89115-0373, USA
E-mail: support@genolisun.shop
Business Hours: Monday – Sunday | 10:00 AM – 08:00 PM (EST)

Thank you for choosing Genolisun Shop. We appreciate your trust in our brand and look forward to delivering quality clothing straight to your door.